Like most websites we use cookies to implement and improve the services we provide to you. Cookies are small files that we store on your computer that your web browser knows to send back to us whenever it communicates with our services.

Most of our use of cookies is essential to the implementation of our marketing website and Miso. Without these we would not be able to provide our services to you.

In addition to these essential cookies we also use some cookies to gather data about how our users are using the site. They are not essential, but they are very important to us as they help us see how our customers are using our services, respond to potential bugs and also see how our services are generally performing. We call these Analytics and Performance Cookies.

When using these cookies our servers will store information about where they were sent from. This includes:

  • Your IP address
  • Browser information, such as OS, browser version

These cookies cannot be used to track you on services outside of those provided by Miso. They are only accessed by us or one of our subprocessors and are only ever used in providing our services to you.

Azure Application Insights Analytics Cookies

We use Azure to host and monitor the Miso application (https://eu1.miso.legal). We use this information to:

  • See how users are using the sytem
  • What features are popular
  • Whether users are encountering errors or performance issues

This information is essential to us understanding the performance and behaviour of the system and the usage patterns of our users. We use this data to direct our efforts in creating the best experience possible for our users.

You can see our full list of subprocessors here.

Cookie Name: ai_session

  • Duration: Until you logout of the app.
  • Purpose: Collects statistical usage and telemetry information for usage of the Miso application.

Cookie Name: ai_user

  • Duration: 1 year
  • Purpose: Collects statistical usage and telemetry information for usage of the Miso application.